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Prototyping to elicit user requirements for product development: Using head-mounted augmented reality when designing interactive devices

Bo Ra Kang, Nathan Crilly, Weining Ning, Per Ola Kristensson

2022Design Studies34 citationsDOIOpen Access PDF

Abstract

Designers of interactive devices are challenged by the need to accurately elicit user requirements from low-cost prototypes at the early stages of the design process. Head-mounted augmented reality (AR) can potentially assist in this process by economically representing physical-digital blended features with relatively high-fidelity prototypes. To explore this potential, we present and evaluate a head-mounted AR-enhanced hybrid prototyping system created in the context of a fan product development process. We conducted a mixed-methods study comparing the AR-enhanced prototyping method with a conventional prototyping method. The results reveal that the AR system can elicit similar user requirements as the conventional prototyping method with an improved overall experience.

Topics & Concepts

Augmented realityRapid prototypingContext (archaeology)Process (computing)Human–computer interactionComputer scienceNew product developmentUser experience designFidelityOptical head-mounted displayProduct designProduct (mathematics)Systems engineeringEngineeringOperating systemArtificial intelligenceBiologyGeometryTelecommunicationsPaleontologyMarketingBusinessMechanical engineeringMathematicsAugmented Reality ApplicationsVirtual Reality Applications and ImpactsInteractive and Immersive Displays