Litcius/Paper detail

Anthropomorphic chatbots' for future healthcare services: Effects of personality, gender, and roles on source credibility, user satisfaction, and intention to use

Carmela Elita Schillaci, Lucrezia Maria de Cosmo, Luigi Piper, Melita Nicotra, Gianluigi Guido

2023Technological Forecasting and Social Change67 citationsDOI

Topics & Concepts

ChatbotPersonalityCredibilityPsychologyCompetence (human resources)Health careApplied psychologySocial psychologyComputer scienceWorld Wide WebEconomicsLawEconomic growthPolitical scienceAI in Service InteractionsDigital Mental Health InterventionsMental Health via Writing