Child-centered Interaction and Trust in Conversational AI
Grazia Ragone, Zhen Bai, Judith Good, Arzu Güneysu Özgür, Elmira Yadollahi
Abstract
As children face global challenges, creating environments that nurture hope and empower them to shape a fair, transparent future is essential. Conversational AI systems (CAIs) offer opportunities for cognitive and emotional growth, with trust built through transparent, responsive interactions. This workshop offers participants a hands-on opportunity to analyze child-CAI interactions, bringing their own use cases alongside pre-recorded examples from five countries provided by organizers. In collaboration with a diverse group of stakeholders, the focus will be on identifying the human factors that influence trust in child-AI interactions, aiming to advance guidelines for building transparent, trustworthy conversational AI systems.