ViCrypt to the Rescue: Real-Time, Machine-Learning-Driven Video-QoE Monitoring for Encrypted Streaming Traffic
Sarah Wassermann, Michael Seufert, Pedro Casas, Li Gang, Kuang Li
Abstract
Video streaming is the killer application of the Internet today. In this article, we address the problem of real-time, passive Quality-of-Experience (QoE) monitoring of HTTP Adaptive Video Streaming (HAS), from the Internet-Service-Provider (ISP) perspective - i.e., relying exclusively on in-network traffic measurements. Given the wide adoption of end-to-end encryption, we resort to machine-learning (ML) models to estimate multiple key video-QoE indicators (KQIs) from the analysis of the encrypted traffic. We present ViCrypt, an ML-driven monitoring solution able to infer the most important KQIs for HTTP Adaptive Streaming (HAS), namely stalling, initial delay, video resolution, and average video bitrate. ViCrypt performs estimations in real-time, during the playback of an ongoing video-streaming session, with a fine-grained temporal resolution of just one second. For this, it relies on lightweight, stream-like features continuously extracted from the encrypted stream of packets. Empirical evaluations on a large and heterogeneous corpus of YouTube measurements show that ViCrypt can infer the targeted KQIs with high accuracy, enabling large-scale passive video-QoE monitoring and proactive QoE-aware traffic management. Different from the state of the art, and besides real-time operation, ViCrypt is not bound to coarse-grained KQI-classes, providing better and sharper insights than other solutions. Finally, ViCrypt does not require chunk-detection approaches for feature extraction, significantly reducing the complexity of the monitoring approach, and potentially improving on generalization to different HAS protocols used by other video-streaming services such as Netflix and Amazon.