Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice
Christine Liebrecht, Charlotte van Hooijdonk
Topics & Concepts
ChatbotConversationComputer scienceStyle (visual arts)PerceptionFeelingNatural (archaeology)Customer serviceRelevance (law)Service (business)Human–computer interactionMultimediaWorld Wide WebPsychologyCommunicationSocial psychologyEconomyArchaeologyEconomicsHistoryNeurosciencePolitical scienceLawAI in Service InteractionsDigital Communication and LanguageSocial Robot Interaction and HRI