Automatic update strategy for real-time discovery of hidden customer intents in chatbot systems
Hugo D. Rebelo, Lucas Ávila Oliveira, Gustavo Almeida, Cesar Augusto Medina Sotomayor, Vivian S.N. Magalhães, Geraldo L. Rochocz
Topics & Concepts
ChatbotComputer scienceCluster analysisService (business)Metric (unit)Task (project management)Data miningInformation retrievalData scienceArtificial intelligenceEngineeringEconomySystems engineeringEconomicsOperations managementIoT and Edge/Fog ComputingCaching and Content DeliveryContext-Aware Activity Recognition Systems