Making FAQ Chatbots More Inclusive: An Examination of Non-Native English Users’ Interactions with New Technology in Massive Open Online Courses
Songhee Han, Min Liu, Zilong Pan, Ying Cai, Peixia Shao
Topics & Concepts
ChatbotFirst languageComputer sciencePerspective (graphical)PsychologyWorld Wide WebLinguisticsArtificial intelligencePhilosophyAI in Service InteractionsDigital Communication and LanguageMisinformation and Its Impacts