Medical travellers’ perspective on factors affecting medical tourism to India
Anita Medhekar, Ho Yin Wong
Abstract
ABSTRACT The objective of this study is to identify the demographic profile and explore the factors from N-600 patient’s perspective, affecting their decision to travel to India for medical tourism. Hypothesis findings for second-order structural model met the model-fit criteria. The findings suggest that medical tourism is a two-factor construct, which includes medical treatment and holiday; and that information search, surgery waiting-time, hospital employees, hospital precision, and quality accreditation are significant factors. Practical implications of findings suggest that the supply-side stakeholders should work in partnership to form policies to provide medical travellers/tourist centered-care for positive healthcare outcomes.