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ROBOT–BRAND FIT THE INFLUENCE OF BRAND PERSONALITY ON CONSUMER REACTIONS TO SERVICE ROBOT ADOPTION

Sungwoo Choi, Stella X Liu, Choongbeom Choi

2022Marketing Letters40 citationsDOIOpen Access PDF

Topics & Concepts

PersonalityRobotService (business)AdvertisingService robotBusinessPsychologyBrand awarenessMarketingComputer scienceSocial psychologyArtificial intelligenceAI in Service InteractionsDigital Marketing and Social MediaPsychology of Social Influence
ROBOT–BRAND FIT THE INFLUENCE OF BRAND PERSONALITY ON CONSUMER REACTIONS TO SERVICE ROBOT ADOPTION | Litcius