Evaluating the service quality of insular and coastal recreational fisheries by integration of the SERVQUAL-fuzzy Kano model and importance-performance analysis
Xinqiang Jiang, Junbo Zhang, Chenxing Yang, Rong Wan
Topics & Concepts
RecreationBusinessQuality (philosophy)Service (business)SERVQUALRecreational fishingFisheryService qualityEnvironmental resource managementSWOT analysisProduct (mathematics)Environmental economicsFisheries managementEnvironmental planningFishingMarketingGeographyEnvironmental scienceEcologyEconomicsBiologyGeometryEpistemologyMathematicsPhilosophyCoral and Marine Ecosystems StudiesCoastal and Marine ManagementMarine and fisheries research