Litcius/Paper detail

The acceptance of chatbots in an enterprise context – A survey study

Florian Brachten, Tobias Kißmer, Stefan Stieglitz

2021International Journal of Information Management142 citationsDOI

Topics & Concepts

ProductivityContext (archaeology)Knowledge managementEnterprise systemStructural equation modelingSurvey researchBusinessComputer scienceMarketingEconomicsBusiness administrationMacroeconomicsBiologyMachine learningPaleontologyAI in Service InteractionsDigital Marketing and Social MediaTechnology Adoption and User Behaviour