Service Robots and the Future of Services
Stefanie Paluch, Jochen Wirtz, Werner H. Kunz
Topics & Concepts
Service (business)RobotSoftware deploymentRoboticsService designProductivityBusinessEngineering managementField (mathematics)EngineeringMarketingComputer scienceKnowledge managementProcess managementService delivery frameworkArtificial intelligenceEconomicsSoftware engineeringMacroeconomicsMathematicsPure mathematicsAI in Service InteractionsBlockchain Technology Applications and SecuritySharing Economy and Platforms