Implementing Design Thinking: Understanding Organizational Conditions
Cara Wrigley, Erez Nusem, Karla Straker
Abstract
The advent of design thinking as a tool for innovation has led to its adoption in a range of organizations. While proponents of design thinking continue to focus on the principles and practices of their method, little is known on the organizational conditions required for design thinking to attain a long-term impact. This article explores seven empirical case studies to identify the conditions required in organizations seeking to integrate design. It identifies four conditions—strategic vision, facilities, cultural capital, and directives—and examines their relationships.
Topics & Concepts
Design thinkingStrategic thinkingOrganizational architectureKnowledge managementFocus (optics)Critical systems thinkingStrategic designSystems thinkingManagement scienceBusinessProcess managementStrategic planningMarketingSociologyComputer scienceEconomicsCritical thinkingPurchasingOpticsArtificial intelligencePedagogyPhysicsHuman–computer interactionDesign Education and PracticeCreativity in Education and NeuroscienceInnovation and Knowledge Management