Chatbot Integration in Few Patterns
Marcos Baez, Florian Daniel, Fabio Casati, Boualem Benatallah
Abstract
Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a developer's perspective, identifies a set of architectural patterns that capture different chatbot integration scenarios, and reviews state-of-the-art development aids.
Topics & Concepts
ChatbotComputer scienceSet (abstract data type)World Wide WebSoftwareMultitudeNatural languageHuman–computer interactionData scienceThe InternetSoftware developmentNatural (archaeology)Data integrationSoftware engineeringSoftware systemAI in Service InteractionsSpeech and dialogue systemsSpreadsheets and End-User Computing