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Interaction between hotel service robots and humans: A hotel-specific Service Robot Acceptance Model (sRAM)

Laura Fuentes Moraleda, Patricia Díaz-Pérez, Alicia Orea-Giner, Ana Isabel Muñoz Mazón, Teresa Villacé-Molinero

2020Tourism Management Perspectives212 citationsDOI

Topics & Concepts

RobotTourismHospitalityService (business)Service robotContext (archaeology)RoboticsComputer scienceDimension (graph theory)Human–computer interactionArtificial intelligenceReservationBusinessAdvertisingMarketingPsychologyMathematicsGeographyPure mathematicsArchaeologyComputer networkAI in Service InteractionsSocial Robot Interaction and HRIDigital Marketing and Social Media
Interaction between hotel service robots and humans: A hotel-specific Service Robot Acceptance Model (sRAM) | Litcius