Artificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?
Gabriele Pizzi, Daniele Scarpi, Eleonora Pantano
Topics & Concepts
ReactanceMediationPsychologyControl (management)Social psychologyChatbotFunction (biology)Computer scienceArtificial intelligenceEngineeringPolitical scienceElectrical engineeringLawVoltageBiologyEvolutionary biologyAI in Service InteractionsConsumer Retail Behavior StudiesDigital Marketing and Social Media