Litcius/Paper detail

Programmatic creative: AI can think but it cannot feel

Marat Bakpayev, Tae Hyun Baek, Patrick van Esch, Sukki Yoon

2020Australasian Marketing Journal (AMJ)120 citationsDOI

Abstract

The authors conduct two studies to examine artificial intelligence (AI) in creative programmatic contexts. Findings indicate that consumers have equally favorable attitudes toward human-created and Al-created cognitive-oriented advertising, but form lower evaluations of Al-created emotion-oriented creative content. Programmatic creative ads are effective for rational appeals and utilitarian products, but are ineffective for emotional appeals and hedonic products. The studies indicate that human rather than AI input is needed for creating emotion-oriented advertisements.

Topics & Concepts

PsychologyCognitionSocial psychologyCognitive psychologyAdvertisingBusinessNeuroscienceAI in Service InteractionsDigital Marketing and Social MediaConsumer Behavior in Brand Consumption and Identification