Litcius/Paper detail

Can we trust a chatbot like a physician? A qualitative study on understanding the emergence of trust toward diagnostic chatbots

Lennart Seitz, Sigrid Bekmeier‐Feuerhahn, Krutika Gohil

2022International Journal of Human-Computer Studies108 citationsDOI

Topics & Concepts

ChatbotFeelingAffect (linguistics)Internet privacyPsychologyDomain (mathematical analysis)Social trustProcess (computing)Computer scienceKnowledge managementHuman–computer interactionSocial psychologyWorld Wide WebSociologyCommunicationMathematical analysisOperating systemMathematicsSocial capitalSocial scienceAI in Service InteractionsDigital Mental Health InterventionsMisinformation and Its Impacts