Litcius/Paper detail

How does the anthropomorphism of AI chatbots facilitate users' reuse intention in online health consultation services? The moderating role of disease severity

Wenlong Liu, Min Jiang, Wangjie Li, Jian Mou

2024Technological Forecasting and Social Change77 citationsDOI

Topics & Concepts

PsychologyReuseModerationDiseaseInternet privacySocial psychologyApplied psychologyMedicineComputer scienceEngineeringPathologyWaste managementAI in Service InteractionsFinTech, Crowdfunding, Digital FinanceDigital Mental Health Interventions
How does the anthropomorphism of AI chatbots facilitate users' reuse intention in online health consultation services? The moderating role of disease severity | Litcius