Litcius/Paper detail

Identification of opinion trends using sentiment analysis of airlines passengers' reviews

Siavash Farzadnia, Iman Raeesi Vanani

2022Journal of Air Transport Management36 citationsDOI

Topics & Concepts

Sentiment analysisIdentification (biology)Strengths and weaknessesCustomer satisfactionMarketingBusinessComputer scienceArtificial intelligenceBiologyPhilosophyEpistemologyBotanySentiment Analysis and Opinion MiningDigital Marketing and Social MediaAdvanced Text Analysis Techniques