A Call for Action: Conceptualizing Assets-Based Inclusive Design as a Social Movement to Address Systemic Inequities
Verónica Ahumada-Newhart, J. Maya Hernandez, Karla Badillo-Urquiola
Abstract
Digital technologies shape how individuals, communities, and societies interact; yet they are far from equitable. This paper presents a framework that challenges the “one-view-fits-all” design approach to digital health tools. We explore systemic issues of power to evaluate the multidimensional indicators of Latino health outcomes and how technology can support well-being. Our proposed framework enables designers to gain a better understanding of how marginalized communities use digital technologies to navigate unique challenges. As an innovative and possibly controversial approach to assets-based design, we stress the importance of industry and academia self-reflection on their organization's role in the marginalization of communities in addition to valuing the lived experiences of marginalized communities. Through this approach, designers may avoid amplifying structural and health inequities in marginalized communities.