Assessing the Impact of a Pre-visit Readiness Telephone Call on Video Visit Success Rates
Charlie M. Wray, Archana Sridhar, Ashlyn Young, Charles Noyes, William Smith, Salomeh Keyhani
Topics & Concepts
MedicineTelephone callCall to actionFamily medicineTelecommunicationsMarketingBusinessComputer scienceTelemedicine and Telehealth ImplementationMobile Health and mHealth ApplicationsCustomer Service Quality and Loyalty