Evaluating Performance of Software Durability through an Integrated Fuzzy-Based Symmetrical Method of ANP and TOPSIS
Suhel Ahmad Khan, Mamdouh Alenezi, Alka Agrawal, Rajeev Kumar, Raees Ahmad Khan
Abstract
Acceptance of any new approach by the organizations depends upon the users’ needs. Currently, reducing the cost and time invested in maintenance is a major challenge for the practitioners. Moreover, symmetrical and optimal maintenance is the need of the hour and it can be achieved by increasing the durability of software. Many attributes of the quality may affect the durability of the software and identification of durability attributes is a crucial task at the early stage of software development. Thus, it is a problem that contains multi-criteria within it. With the help of quantitative estimation, software durability may be assessed symmetrically and increased. In this row, the authors of this article have attempted to posit an effective technique to assess the durability of software. Based on empirical data through research, the presenters of this article suggest that fuzzy-based symmetrical method of Analytic Network Process (ANP) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) would be an accurate methodology for assessing the durability of software. For determining the efficacy of this assessment, the researchers took six alternative software of a University. The results, as presented in this paper, would serve as guidelines for the practitioners who aim at achieving the preferred software durability.