Contexto de trabalho e custo humano no trabalho para agentes comunitários de saúde
Clara Cynthia Melo e Lima, Tatiana Fróes Fernandes, Antônio Prates Caldeira
Abstract
The scope of this study was to evaluate the work context and the occupational health cost among Community Health Workers (CHWs). It is a cross-sectional, census study, using a socioeconomic questionnaire, the Work Context Assessment Scale (WCAS) and the Human Cost at Work Scale (HCWS), which make up the Inventory of Work and Illness Risk (IWIR). Descriptive analyses of mean factor scores were performed and comparison of means between items and sociodemographic characteristics of the group, through Mann-Whitney and Kruskal-Wallis's tests with a 5% significance level. A total of 675 CHWs participated in the study. All factors related to working conditions and human cost at work presented a moderate/critical evaluation. Age, length of service and employment ties were variables associated with all factors of WCAS, while only length of service was associated with all factors for CHWs. More negative assessments of the work context and the occupational health cost were more evident among CHWs with longer experience. The results highlight the need to improve working conditions and professional relationships related to CHW.