Customized language models for tourism management: Implications and future research
Aarni Tuomi, Iis Tussyadiah, Mário Passos Ascenção
Abstract
• Tourism stakeholders are increasingly using generative artificial intelligence. • Customized language models facilitate new forms of interaction. • Example use-cases and implications for tourism management are discussed. • A preliminary future research agenda is developed.
Topics & Concepts
TourismComputer scienceBusinessKnowledge managementSociologyGeographyArchaeologyAI in Service InteractionsSpeech and dialogue systemsMulti-Agent Systems and Negotiation