The measurement of experienced burnout
Christina Maslach, Susan E. Jackson
Abstract
Abstract A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Three subscales emerged from the data analysis: emotional exhaustion, depersonalization, and personal accomplishment. Various psychometric analyses showed that the scale has both high reliability and validity as a measure of burnout.
Topics & Concepts
DepersonalizationBurnoutEmotional exhaustionPsychologyScale (ratio)Clinical psychologyReliability (semiconductor)PsychometricsOccupational burnoutPower (physics)Quantum mechanicsPhysicsHealthcare professionals’ stress and burnoutJob Satisfaction and Organizational BehaviorStress and Burnout Research