What is the role of transformational leadership, work environment and patient safety culture for person‐centred care? A cross‐sectional study in Norwegian nursing homes and home care services
Eline Ree
Abstract
Abstract Aim To examine how transformational leadership, job demands, job resources and patient safety culture contribute in explaining person‐centred care in nursing homes and home care services. Design Cross‐sectional study. Methods Healthcare professionals in four Norwegian nursing homes ( N = 165) and four home care services ( N = 139) participated in 2018. Multiple regression analyses were used to examine to what degree transformational leadership, job demands, job resources and patient safety culture dimensions predicted person‐centred care. Results Transformational leadership, job demands and job resources explained 41% of the variance in person‐centred care, with work pace as the strongest predictor ( β = 0.39 p < .001). The patient safety culture dimensions explained 57.5% of the variance in person‐centred care, with staffing being the strongest predictor ( β = 0.31 p < .001). There were small differences between nursing homes and home care. In total, transformational leadership, pace of work, staffing and factors related to communication were the strongest predictors for person‐centred care.