Litcius/Paper detail

The impact of emotional expression by artificial intelligence recommendation chatbots on perceived humanness and social interactivity

Junbo Zhang, Xiaolei Wang, Jiandong Lu, Luning Liu, Yuqiang Feng

2024Decision Support Systems63 citationsDOI

Topics & Concepts

InteractivityChatbotPsychologyExpression (computer science)Emotional expressionCognitive psychologySocial psychologyHuman–computer interactionComputer scienceMultimediaApplied psychologyArtificial intelligenceProgramming languageAI in Service InteractionsSocial Robot Interaction and HRIEmotion and Mood Recognition
The impact of emotional expression by artificial intelligence recommendation chatbots on perceived humanness and social interactivity | Litcius