The perils of hotel technology: The robot usage resistance model
Shixuan Fu, Xiaojiang Zheng, IpKin Anthony Wong
Topics & Concepts
RobotResistance (ecology)Service (business)UsabilityBusinessConceptual modelService robotMarketingComputer scienceKnowledge managementPsychologyHuman–computer interactionApplied psychologyArtificial intelligenceEcologyBiologyDatabaseAI in Service InteractionsSocial Robot Interaction and HRIOrganizational and Employee Performance