An empirical examination of benefits, challenges, and critical success factors of industry 4.0 in manufacturing and service sector
Michael Sony, Jiju Antony, Olivia Mc Dermott, Jose Arturo Garza‐Reyes
Topics & Concepts
Critical success factorTertiary sector of the economyManufacturingBusinessMarketingService (business)Thematic analysisEmpirical researchIndustrial organizationQualitative researchSocial scienceEpistemologySociologyPhilosophyDigital Transformation in IndustryQuality and Supply ManagementFlexible and Reconfigurable Manufacturing Systems