The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry
Abraham Pizam, Ahmet Öztürk, Ahmet Hacikara, Tingting Zhang, Adela Balderas-Cejudo, Dimitrios Buhalis, Galia Fuchs, Tadayuki Hara, Jéssica Vieira de Souza Meira, Mercedes Raquel García Revilla, Deepa Sethi, Ye Shen, Olimpia State
Topics & Concepts
Structural equation modelingHospitality industryBusinessRisk perceptionMarketingService (business)HospitalityInformation securityPsychologyTourismComputer securityPerceptionPolitical scienceComputer scienceLawNeuroscienceMachine learningAI in Service InteractionsDigital Marketing and Social MediaTechnology Adoption and User Behaviour