Adoption of artificial intelligence-integrated CRM systems in agile organizations in India
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis, Alkis Thrassou, Soumya K. Ghosh
Topics & Concepts
Agile software developmentKnowledge managementStructural equation modelingExtant taxonCustomer relationship managementContext (archaeology)BusinessProcess managementComputer scienceMarketingMachine learningPaleontologySoftware engineeringEvolutionary biologyBiologyOrganizational and Employee PerformanceCustomer Service Quality and LoyaltySupply Chain Resilience and Risk Management