Emerging-market consumers’ interactions with banking chatbots
Emmanuel Mogaji, Janarthanan Balakrishnan, Arinze Christian Nwoba, Nguyen Phong Nguyen
Topics & Concepts
Emerging marketsChatbotBusinessMarketingThe InternetPopulationQualitative researchEmerging technologiesComputer scienceWorld Wide WebFinanceSociologySocial scienceArtificial intelligenceDemographyAI in Service InteractionsFinTech, Crowdfunding, Digital FinanceICT in Developing Communities