Web Portal for Effective Student Grievance Support System
K. Aravindhan, K. Periyakaruppan, Kilaru Aswini, S. Vaishnavi, L. Yamini
Abstract
A Grievance is that the dispute that arises at any level of organization. In an education organization, a student's community is the most vulnerable entity. In many circumstances students fail to state their issues and sometimes fail to seek out proper support for the issue they are facing in an organization. On analyzing the above mentioned problems we designed Student Grievance support system to deal with the grievance and to seek the redressal. The web application builds a platform for the students to lodge the arising conflicts in their daily walk of lives. In the web application students can address their complaints which are forwarded to the Grievance Redressal Committee. The Committee will forward the valid complaints to the Institute or Department supporting the sensitivity of the matter. The Institute or Department will take action and update the status which can be viewed by the students. This project provides transparency to the students which can be incorporated to supply solutions to the students.