Organizational and External Factors Associated with Video Telehealth Use in the Veterans Health Administration Before and During the COVID-19 Pandemic
Josephine Jacobs, Jacqueline M. Ferguson, James Van Campen, Maria Yefimova, Liberty Greene, Leonie Heyworth, Donna M. Zulman
Abstract
Objectives: To identify organizational and external factors associated with medical center video telehealth uptake (i.e., the proportion of patients using telemedicine) before and early in the coronavirus disease 2019 (COVID-19) pandemic.
Topics & Concepts
TelehealthVeterans AffairsMedicineCoronavirus disease 2019 (COVID-19)QuartilePandemicTelemedicineObservational studyHealth careLogistic regressionCross-sectional studyEmergency medicineDiseaseInternal medicineInfectious disease (medical specialty)Confidence intervalPathologyEconomic growthEconomicsTelemedicine and Telehealth ImplementationPatient Satisfaction in HealthcareCOVID-19 and healthcare impacts