Rapid Increase in Telemental Health Within the Department of Veterans Affairs During the COVID-19 Pandemic
Samantha L. Connolly, Kelly Stolzmann, Leonie Heyworth, Kendra Weaver, Mark S. Bauer, Christopher J. Miller
Abstract
The speed of VA's growth in TMH-V appointments in the wake of the COVID-19 pandemic was facilitated by its pre-existing telehealth infrastructure, including earlier national efforts to increase the number of providers using TMH-V. Longstanding barriers to TMH-V implementation were lessened in the context of a pandemic, during which non-urgent in-person MH care was drastically reduced. Future work is necessary to understand the extent to which COVID-19 related changes in TMH-V use may permanently impact mental health care provision.
Topics & Concepts
PandemicCoronavirus disease 2019 (COVID-19)Veterans AffairsDeclarationTelemedicine2019-20 coronavirus outbreakEmergency departmentSevere acute respiratory syndrome coronavirus 2 (SARS-CoV-2)MedicineHealth careMedical emergencyFamily medicineVirologyNursingPolitical scienceInfectious disease (medical specialty)DiseaseInternal medicineOutbreakLawTelemedicine and Telehealth ImplementationCOVID-19 and healthcare impactsPatient Satisfaction in Healthcare