Exploring Healthcare Interpreting for Chinese Immigrants in New Zealand: Current Practices and Stakeholder Perspectives
Yunduan Gao
Abstract
This study explores the current state of healthcare interpreting services for Chinese immigrants in a large hospital in Auckland, New Zealand. More specifically, it seeks to (a) investigate current practices of interpreting for Chinese patients in healthcare consultations and (b) understand the perspectives of key stakeholders (interpreters, patients, and health professionals). To that end, this essentially qualitative research combines participant observations of interpreter-mediated health professional-patient interactions and one-to-one interviews with each group of stakeholders. Data are analyzed using Braun and Clarke's (2006) thematic-analysis method.
Topics & Concepts
StakeholderImmigrationHealth carePolitical scienceCurrent (fluid)Knowledge managementBusinessSociologyPublic relationsComputer scienceEngineeringElectrical engineeringLawInterpreting and Communication in Healthcare