Litcius/Paper detail

Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents

Lidija Lalicic, Christian Weismayer

2021Journal of Business Research212 citationsDOI

Topics & Concepts

Qualitative comparative analysisService (business)InterdependenceService-dominant logicValue (mathematics)Set (abstract data type)Knowledge managementFuzzy setComputer scienceConsumer behaviourMarketingArtificial intelligenceFuzzy logicPsychologyBusinessMachine learningSociologyProgramming languageSocial sciencePsychology of Moral and Emotional JudgmentQualitative Comparative Analysis ResearchInnovation, Sustainability, Human-Machine Systems
Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents | Litcius