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Recentering Reframing as an RtD Contribution

John Zimmerman, Aaron Steinfeld, Anthony Tomasic, Oscar J. Romero

2022CHI Conference on Human Factors in Computing Systems18 citationsDOIOpen Access PDF

Abstract

Design produces valuable knowledge by offering new perspectives that reframe problematic situations. Research through Design (RtD) contributes new frames along with design work demonstrating a frame's value. Interestingly, RtD papers rarely describe how reframing happens. This gap in documentation unintentionally implies a romantic account of design, it implies that the first step of an RtD project is to have a brilliant idea. This is especially problematic in cases where the reframing causes a pivot that leads to a new research program. To help address this gap, we describe a case where through a series of three design experiments we experienced a research pivot. We describe how our work to improve web-table navigation for screen-reader users broke our frame. The break led to a new research program focused on constructing a conversational internet. This paper offers our case along with reflection on reporting design work that drives reframing.

Topics & Concepts

Cognitive reframingComputer scienceFrame (networking)DocumentationValue (mathematics)Work (physics)EngineeringTelecommunicationsPsychologySocial psychologyMechanical engineeringProgramming languageMachine learningInnovative Human-Technology InteractionUsability and User Interface DesignPersona Design and Applications
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