Service task compatibility for human staff vs. service robots: Roles of product type and brand level
Seonjeong Lee, Haemoon Oh
Topics & Concepts
Compatibility (geochemistry)BusinessService (business)Product typeService product managementTask (project management)MarketingAdvertisingService designProcess managementService delivery frameworkComputer scienceEngineeringProgramming languageChemical engineeringSystems engineeringAI in Service InteractionsService and Product InnovationSocial Robot Interaction and HRI