Artificial Intelligence (AI) Chatbots in Medicine: A Supplement, Not a Substitute
Ibraheem Altamimi, Abdullah Altamimi, Abdullah S Alhumimidi, Abdulaziz Altamimi, Mohamad‐Hani Temsah
Abstract
This editorial discusses the role of artificial intelligence (AI) chatbots in the healthcare sector, emphasizing their potential as supplements rather than substitutes for medical professionals. While AI chatbots have demonstrated significant potential in managing routine tasks, processing vast amounts of data, and aiding in patient education, they still lack the empathy, intuition, and experience intrinsic to human healthcare providers. Furthermore, the deployment of AI in medicine brings forth ethical and legal considerations that require robust regulatory measures. As we move towards the future, the editorial underscores the importance of a collaborative model, wherein AI chatbots and medical professionals work together to optimize patient outcomes. Despite the potential for AI advancements, the likelihood of chatbots completely replacing medical professionals remains low, as the complexity of healthcare necessitates human involvement. The ultimate aim should be to use technology like AI chatbots to enhance patient care and outcomes, not to replace the irreplaceable human elements of healthcare.