Litcius/Paper detail

Optimizing service encounters through mascot-like robot with a politeness strategy

Huixian Zhang, Meng­meng Song

2024Journal of Retailing and Consumer Services20 citationsDOI

Topics & Concepts

MascotPolitenessRobotService (business)Computer scienceBusinessService robotArtificial intelligenceHuman–computer interactionLinguisticsMarketingPolitical scienceLawPhilosophyAI in Service InteractionsSocial Robot Interaction and HRIReinforcement Learning in Robotics
Optimizing service encounters through mascot-like robot with a politeness strategy | Litcius