Digital Transformation for Institution Operations in Higher Education: A Literature Review
Daniel Jahja Surjawan, Armein Z. R. Langi, Radiant Victor Imbar
Abstract
In recent years, higher education institutions (HEIs) have increasingly embraced digital technology to optimize admissions, enhanced student recruitment through digital marketing, and facilitate online learning. The COVID-19 pandemic has significantly accelerated this shift, reshaping education through digital transformation (DT) in HEI. This study seeks to examine the relationships among digital transformation leadership, digital agility, and the execution of smart campus models. It delineates the principal problems and opportunities that HEIs encounter in the adoption of new technology. The research presents a comprehensive literature analysis that outlines the critical elements of efficient smart management, encompassing resource management, institutional collaboration, and the enhancement of digital competencies among educators. The findings emphasize the importance of stakeholders adopting systematic procedures while implementing digital transformation strategies in order to improve operational efficiency and stakeholder involvement. Addressing issues such as digital culture, leadership dedication, and resource allocation is critical for higher education institutions to meet rising academic requirements and remain competitive in a global setting. This report is a valuable resource for Indonesian HEIs seeking to navigate change and improve educational quality in the digital era.