Interrelationship among Belief, Intention, Attitude, Behavior, and Performance of Construction Workers
Sparsh Johari, Kumar Neeraj Jha
Abstract
Worker behavior is one of the factors that influences construction labor productivity (CLP). This notion is discussed extensively in the literature; however, in most of these studies, the relation between behavior and productivity is either explained theoretically or demonstrated deductively. Moreover, the literature on psychology suggests that the impact of behavior on CLP cannot be understood completely without considering the effects of three other behavioral attributes (BAs)—belief, intention, and attitude. Therefore, this study has attempted to fill this gap by identifying the interrelationship among the four BAs and CLP. To achieve this objective, an existing work-attitude scale was used to measure all four BAs of workers. Simultaneously, productivity of the same workers was measured on site. After collecting data from 109 construction workers, interrelationships between their BAs and productivity were determined through path analysis. The results found a direct and positive relationship between behavior and productivity. Moreover, attitude was identified as an attribute that cannot be influenced directly by any of the tangible factors. Therefore, the study concludes that, to change behavior among workers that will enhance CLP, contractors must focus on changing the belief systems of workers through regular training to incorporate positive information into workers’ beliefs.