Litcius/Paper detail

To Be or Not to Be …Human? Theorizing the Role of Human-Like Competencies in Conversational Artificial Intelligence Agents

Shalini Chandra, Anuragini Shirish, Shirish C. Srivastava

2022Journal of Management Information Systems269 citationsDOI

Abstract

FNEGE 1, ABS 4

Topics & Concepts

Knowledge managementComputer scienceNaturalnessService (business)Customer engagementSet (abstract data type)Human–computer interactionBusinessWorld Wide WebSocial mediaMarketingQuantum mechanicsPhysicsProgramming languageAI in Service InteractionsKnowledge Management and SharingDigital Marketing and Social Media
To Be or Not to Be …Human? Theorizing the Role of Human-Like Competencies in Conversational Artificial Intelligence Agents | Litcius