An Empirical Study on The Impact of System Trust Framework Implementation on Organizational Commitment in the Jordanian Government Sector
Unknown authors
Abstract
Financial analysts believe that unethical and unprofessional behavior on the part of corporations, and ignorance of the critical role that reliable AIS plays, is what leads to global financial scandals.The government of Jordan can maintain the highest level of reliability to raise the performance of the public sector.Organizations must commit to supporting AIS for success, Even the best information systems will fail without the assistance of relevant parties.Therefore, this study aimed to investigate the System Trust framework's impact on organizational commitment in the Jordanian government sector through a Survey of 260 internal auditors and accountants in 14 public institutions.A quantitative approach was used for data collection and achieving the study goals.Primary data was analyzed using PLS-SEM.The outcomes showed that AIS reliability factors positively influence OC and the integrity factor had the most significant influence on OC (T.value= 6.158).Also, System Trust has played a vital role in affecting business goals, sustainability, and confidence in the Jordanian public sector.The theoretical implications of this research examine how the five principles of the System Trust framework affect OC.The resource-based theory is a prevalent idea to explain the link between internal organizational resources and work performance.Secondly; This paper expands on System Trust framework implementation in developing countries such as Jordan.As a practical implication, this study reveals how the government of Jordan may stay current with the latest information technology and the highest level of reliability to improve the performance of their companies.Therefore, the public sector needs to concentrate on system trust criteria and determine which of these criteria is best for this sector to develop in the future.As a result, the best services will be offered to Jordanians.