A Qualitative Study on Digital Transformation and Digital Leadership in Higher Education
Gaye Onan
Abstract
Digital transformation is a critical continuum that significantly reshapes the management processes, operational functions, and educational methods of higher education institutions (HEIs). As such, effectively managing digital transformation processes in these institutions is crucial. This study aims to investigate the challenges faced during digital transformation in higher education and the role of digital leadership in addressing these challenges. Data for this research were collected from articles focused on digital leadership and digital transformation in higher education, indexed in the Web of Science (WOS) and Scopus databases, and analyzed using the systematic literature review method. The findings reveal that the main obstacles to digital transformation in higher education include deficiencies in technological infrastructure, lack of digital skills and competencies, financial limitations, and resistance to change. Moreover, it was found that digital leadership plays an essential role in navigating the digital transformation process. The study also highlights several strategies that can be employed to overcome these challenges, such as improving internal communication, fostering a culture of innovation, and enhancing digital literacy training. By providing insights into the effective management of digital transformation in higher education, this study aims to assist educational institutions in adapting more effectively to emerging technological, managerial, and educational needs.