Understanding barriers to medical appointment keeping: A case-control study of predictive factors for no-shows and same-day cancellations in dermatology clinics in an academic medical center in the United States
Shirley Lin, Benjamin L. Shou, Kristin Bibee
Abstract
To the Editor: No-shows and same-day appointment cancellations result in underutilization of clinical space and human resources, delayed medical treatment, and reduced physician productivity. Missed appointments have been correlated with patient and appointment-level factors.1 However, few studies have looked at dermatology clinics, unique in their volume of surgical, medical, and cosmetic appointments.1 Understanding missed appointments may improve health care access and maximize clinic utilization.
Topics & Concepts
Center (category theory)MedicineControl (management)Family medicineComputer scienceCrystallographyChemistryArtificial intelligenceHealthcare Operations and Scheduling OptimizationHospital Admissions and OutcomesHealthcare Systems and Technology