Litcius/Paper detail

I Am ChatGPT, the ultimate AI Chatbot! Investigating the determinants of users' loyalty and ethical usage concerns of ChatGPT

Ben Niu, Gustave Florentin Nkoulou Mvondo

2023Journal of Retailing and Consumer Services156 citationsDOI

Topics & Concepts

ChatbotLoyaltyPsychologyPerceptionQuality (philosophy)Knowledge managementSocial psychologyApplied psychologyInternet privacyComputer scienceMarketingWorld Wide WebBusinessNeurosciencePhilosophyEpistemologyAI in Service InteractionsBlockchain Technology Applications and SecurityEthics and Social Impacts of AI