Artificial Intelligence capabilities in Digital Servitization: Identifying digital opportunities for different service types
Néstor Fabián Ayala, Jassen Rodrigues da Silva, Maria Auxiliadora Cannarozzo Tinoco, Nicola Saccani, Alejandro Germán Frank
Topics & Concepts
Service (business)Computer scienceBusinessKnowledge managementProcess managementDigital transformationWorld Wide WebMarketingDigital Transformation in IndustryAI in Service InteractionsService and Product Innovation